| Website | crisp.chat |
| Category | Customer Support |
| License | Proprietary |
| Pricing | Free plan available; paid plans start around $25/month per seat, Business around $45/month, Enterprise custom. |
Overview
Crisp combines live chat, email, SMS, and knowledge bases in one simple inbox for small teams.
Pros
- Simple unified inbox
- Good free plan
- Easy setup
- Built-in chatbot
- Supports multiple channels
Cons
- Limited advanced automation
- Basic reporting
- Customization can feel constrained
- Some features require paid plans
Verdict
Crisp works well for small teams that want live chat, messaging, and basic support tools in one place. It is best for startups and simple support workflows, with the main trade-off being limited depth for larger organizations.
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