| Website | crisp.chat |
| Category | Customer Support |
| License | Proprietary |
| Pricing | Free tier available, paid plans start around $25/month per inbox. |
Overview
A clean customer support platform combining live chat, shared inbox, knowledge base, and automation for small teams.
Pros
- Easy setup with minimal configuration
- Unified inbox for chat, email, and messaging
- Built-in live chat and knowledge base
- Affordable plans for small teams
- Helpful automation and routing options
Cons
- Limited advanced analytics
- Customization options can feel basic
- Mobile experience is less polished
- Some team features require higher tiers
Verdict
Crisp is best for small teams that want a simple, affordable support inbox with live chat and automation. It trades deep analytics and heavy customization for simplicity and fast setup.
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