| Website | twenty.com |
| Category | CRM / Sales |
| License | AGPLv3 (open source) |
| Pricing | Free (self-hosted), Cloud plans available |
Overview
Twenty is an open-source CRM platform. Clean UI, GraphQL API, self-hosted or cloud. Building the open-source alternative to Salesforce.
Pros
- Open source (AGPLv3)
- Modern clean UI
- GraphQL API
- Self-hosted option
- Customizable data model
- Active development community
Cons
- Early stage (missing features vs Salesforce)
- AGPLv3 limits commercial embedding
- Self-hosting requires PostgreSQL setup
- Limited integrations so far
- No mobile app yet
Verdict
Twenty is the most promising open-source CRM. The UI is genuinely good (not the typical open-source afterthought), the GraphQL API makes integration straightforward, and the customizable data model means you can adapt it to your sales process rather than adapting your process to the tool. It is still early, but the trajectory is right.